Shipping Policy

Last updated: 02/17/2026

Thank you for shopping with KiwisCove. Below you’ll find everything you need to know about how we process and ship orders.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

During high-volume periods, product drops, or holidays, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Methods & Delivery Times

Shipping times are estimates and may vary depending on your location and carrier.

Typical delivery times:

• Domestic (U.S.): 3–7 business days after shipping

• International: 7–21 business days after shipping (depending on destination and customs)

KiwisCove is not responsible for delays caused by the carrier, customs, weather, or other factors outside our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Any applicable duties, taxes, or customs fees for international orders are the responsibility of the customer.

Address Accuracy

Please ensure your shipping address is correct at checkout. KiwisCove is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If an order is returned due to an incorrect address, the customer may be responsible for reshipping costs.

Lost, Stolen, or Delayed Packages

Once an order has been shipped and marked as delivered by the carrier, KiwisCove is not responsible for lost or stolen packages.

If your package is delayed or missing, please contact the carrier first. If you need help, you can reach out to us at:

Email: [your support email here]

Tracking Information

You will receive tracking information via email once your order ships. Please allow up to 24–48 hours for tracking updates to appear in the carrier’s system.

Multiple Packages

Some orders may ship in multiple packages depending on availability and packaging requirements. In these cases, you may receive multiple tracking numbers.

Contact Us

If you have any questions about shipping, please contact us at:

Email: kiwiscove@gmail.com
Website: www.kiwiscove.co